All sorts of buckets and people with helmets spent close to a week in my back yard trying to figure out why all of their gadgets, dials and collective knowledge that told my internet provider I should be connected to the internet weren’t working.
Dead as a door nail!
But lets go back to the beginning, shall we?
About four weeks ago I started noticing that I’d be typing or chatting away, not a care in the world, when all of a sudden I’d have no internet connection.
I’d unplug the modem, reheat my tea and try again. For awhile it worked. Then, the outages became more frequent and I quickly tired of walking across the room to reboot the router.
My bladder was yelling “I give” for all of the tea I’d fed it.
The next step was to call my internet provider whose recorded voice told me that due to the high volume of calls they were experiencing the average wait time was ten years.
Okay, it was forty five minutes.
It turned out to be 90 minutes and after a brief conversation I was told there were no reported outages and please call the service number and they would remotely check my connections. The cheery person on the other end told me that ninety five percent of the time it took care of the issues.
“Technology” she said with a chuckle. She would be glad to connect me. Sixty minutes later, another pleasant voice told me, wait for it, due to the high volume of calls someone would contact me in the next twenty four to forty eight hours.
With my luck it would be three in the morning.
(If I could find an MP3 with a clock ticking I’d share it.)
Two days later someone called and tested my connection. I should be connected. The diagnosis? I didn’t have a problem. I should have a internet connection.
The next step was to involve a senior technician who showed up on a Sunday afternoon. At this point I didn’t care if they showed up at midnight on Monday. He was outside for a long time, came in and asked me when I had the internet connection installed.
That explains your issue. Your connection hardware or whatever it’s called was grossly out of date.
The next day the trucks and booms and people with cables and gadgets and if you are old enough to remember Arlo Guthries song Alice’s Restaurant it looked like they indeed had “shovels and rakes and other implements of destruction.”
They rewired the connection from the pole to my house. Now it was time to replace my router and modem.
But wait! The connection was blocked by a rather large and heavy china cabinet that was full of, well, full of china! I had to call a son or two, and empty the china cabinet under the very watchful eye of Joan who threatened my life if any of her family heirlooms were damaged in the process.
Two hours later my internet was restored.
Why am I telling you this?
If you work a day or night job and the internet blows up, you are still getting paid. You may have to do some busy work until it’s fixed but you’re getting paid. My business, which is almost totally online came to a grinding halt.
I’m not complaining. I’ve been there before and now I only freak out for a few hours when stuff like this happens. I created a few work around’s and most people understood my plight.
We take a lotta things for granted until they are beyond our grasp. Part of being solopreneur is not so much being prepared for this kind of stuff but being aware that in some form or fashion it will happen.
That’s why I havent posted for close to four weeks.
Oh yeah, there was a pleasant distraction. Meet Molly and Morgan who are almost 3 weeks old. My twin granddaughters!
It dawned on me that it would been a lot easier if I told you that the dog threw up on my homework!